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Please provide its complete model number (starts with E nr)
OK, Thanks for that. Do you see any error code ?
OK, can you unplug it and open the bottom front of the washer.
Then clean it completely and make sure nothing is clogged anywhere, try to turn the impeller by hand and make sure it rotates freely.
After this is done plug it back and run a spin only cycle.
Let me know how it goes.