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Pete, Engineer
Category: Electronics
Satisfied Customers: 23063
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have borrowed a Canon Legria hf r17. Battery fully

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I have borrowed a Canon Legria hf r17. Battery fully charged. Switched on. Screen completely blank. Have been switching it for by removing battery. Any ideas? Was wondering id
Assistant: What device has a bad screen?
Customer: I've told you.
Assistant: How long have you had your R17?
Customer: Why don't you read what I have written? I just borrowed it
Assistant: What have you tried so far?
Customer: There's nothing to try. Screen is on but completely blank.
Assistant: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Customer: replied 2 months ago.
I was wondering if it needs a reset, and if so how to do that
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 2 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 2 months ago.
What's going on? Is anyone going to answer my question?


Press the DISP button repeatedly to toggle the various displays off and on.

Let me know if that works?

Customer: replied 2 months ago.
No joy. The camera fired up, green pilot light on. Screen is blank. Tried repeatedly pressing display button.
Customer: replied 2 months ago.
No. If you can just give me things to try. Is there no way of resetting the camera?

You can ignore any offers that may pop up - they are sent automatically by the site.

Is the display folded out fully?

Customer: replied 2 months ago.

There is a ribbon cable inside these cameras that attaches the display to the main board.

Over time, the ribbon cable can work loose from the connections, or it can fray and fail.

If nothing is appearing on the display when it is fully extended and you toggle the DISP button several times then it is likely that the ribbon cable is either loose or damaged.

Customer: replied 2 months ago.
what can I do?

The camera will need to be opened up so that the ribbon cable can be checked.

Is this something you will be attempting yourself?

Perhaps best to check with the owner first before undertaking any repairs - the display may already have been working intermittently.

Customer: replied 2 months ago.
No. I don't think so. The camera was sent through the post. Perhaps this happened then.
Customer: replied 2 months ago.
The screen is lit, but nothing on it.

The camera will need to be opened up so that the ribbon cable can be checked.

Are you looking for a repairer in your area? If so, please advise your postcode or nearest town.

Customer: replied 2 months ago.
Ls29 6GE. What would be a typical cost?

A local repairer will charge around £30-50 to open the camera and check the cable.

Customer: replied 2 months ago.
Thanks Pete. I would need to talk to the owner first. Tell me, so far I have paid £5 for your time. Will I need to cancel my subscription to stop further payments being charged to my card?

Yes, I can send your cancellation request through to customer services when we are done.


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