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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 3784
Experience:  I have provided on site support for a range of devices from media to telecoms.
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My husband would like to upgrade to SKY Q. We have SKY+HD.

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My husband would like to upgrade to SKY Q. We have SKY+HD.
JA: What's the brand and model of your product?
Customer: Unfortunately, neither of the Passwords I have are acceptable.
JA: What have you tried so far?
Customer: Do you mean what passwords have I tried?
JA: The Technician will be able to walk you through that. Anything else you want the Electronics Expert to know before I connect you?
Customer: No thank you

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

To confirm your looking to login to Sky to change your subscription package?

JamesI and other Electronics Specialists are ready to help you
Customer: replied 3 months ago.
we want to change to Sky Q from Sky+HD
Customer: replied 3 months ago.
Okay

As per our call, please let me know once you have got the Sky email.