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michelleclive
michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 6805
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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How do i turn off safe mode on my motorola play, motorola 6

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how do i turn off safe mode on my motorola play
JA: What's the brand and model of your product?
Customer: motorola 6 play
JA: What have you tried so far?
Customer: i've tried searching online
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: i don't think so

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out.

if i understand this correctly your motorola phone is in safe mode and you want to exit out of it into normal mode.

is that correct?

Customer: replied 2 months ago.

please keep the power button pressed for few seconds to turn off the phone

once its off, wait for 2 mins

then turn it back on

it should boot back up normally

let me know if that works for you or not

Customer: replied 2 months ago.
My Motorola Play is working now, thank you.

I hope I’ve provided the information you were seeking. Feel free to ask if you have any question.
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