How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI, Technician
Category: Electronics
Satisfied Customers: 5914
Experience:  I have provided on site support for a range of devices from media to telecoms.
Type Your Electronics Question Here...
JamesI is online now

I have a SC-HC30DB audio unit. A number of years, the DAB is

This answer was rated:

I have a SC-HC30DB audio unit.
JA: How long have you had your SC-HC30DB?
Customer: A number of years, the DAB is not working. all other formats are ok.
JA: What have you tried so far?
Customer: all the DAB functions, nothing works, it is not a signal issue. all that appears on the display is DAB, signal icon, and program. neither the remote or pressing buttons on the unit make a difference. i hope you can help
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

So the tuner doesnt respond to button presses for DAB functions?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Customer: replied 1 year ago.
I am disappointed that I am committed to more money and there is no Technician available.
Please respond positively

I am not in a position to call, I am afraid the fault you have is a hardware one relating to the PCB which handles the inputs for the DAB function buttons.

Customer: replied 1 year ago.
Ok thank you. I trust you will not charge me £15 for that information. What is a PCB

Why wouldnt I charge for my services? Happy to clarify additional information but this is a chargeable service.

Customer: replied 1 year ago.
Very disappointing. You didn't even answer my question about PCB.
you pledge 100% satisfaction. Not in this case.
Thank you

As mentioned happy to clarify and provide additional information, relating to your issue.

A PCB is the printed circuit board its the component which is in essence the brains of the unit.

Looking online the PCB is showing obsolete.

JamesI and other Electronics Specialists are ready to help you