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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24423
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My Brother cm900 scanncut is not accepting the cutting mat.

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My Brother cm900 scanncut is not accepting the cutting mat.
JA: How long have you had your CM900?
Customer: about 2 or 3 months
JA: What have you tried so far?
Customer: I have tried switching it on and off and also tried another mat
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no

Hello,

Are you getting an error message on your CM900 when it does not accept the cutting mat?

Customer: replied 5 months ago.
says mat cannot be recognised

Ok, to fix this, please see the following video guide:

https://www.youtube.com/watch?v=VHU5gXXg-gs

Let me know if that works?

Customer: replied 5 months ago.
Problem solved. Had a piece of tape on the scanner

Glad to hear it worked!

Have a great Sunday :)
Pete.

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