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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 58343
Experience:  Electronics Engineer
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We set up PlayStation incorrectly first time so my sons

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Hi, we set up PlayStation incorrectly first time so my sons account is now parent manager. How do we change that please so we can put parental controls on? PS4
Assistant: What's the brand and model of your product?
Customer: Sony PS4
Assistant: What have you tried so far?
Customer: Factory reset. But think we need to change the profile
Assistant: Anything else you want the Electronics Expert to know before I connect you?
Customer: No thanks
Richard

Hi there and welcome

To do this

Select (Settings) > [Account Management] > [Activate as Your Primary PS4] > [Deactivate] on an activated PS4™ system.
Deactivate your PS4™

Once deactivated, then use your own account

Let me know how you go please

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Customer: replied 5 months ago.
when you say primary PS4 do you mean my sons account which is showing as parent?

correct, that is currently the primary

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Customer: replied 5 months ago.
Ok he did that on his account by mistake

correct, that is currently the primary

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Customer: replied 5 months ago.
No we have two accounts. My sons which is primary which we want to turn into child account and my husbands which is currently child account

yes.... please do the instructions I gave you to correct this

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