How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 56885
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

Ibought new tablet.store said ive locked myself out of

This answer was rated:

ibought new tablet.store said ive locked myself out of device and only samsung can unlock it
JA: When did you last change the password ***** passcode to your device?
Customer: cant remember sorry ime not very tec savvy
JA: Is there a Gmail address linked to your device?
Customer:***@******.***
JA: Anything else you want the Android Expert to know before I connect you?
Customer: no

Hi there and welcome

Can you please tell me the exact message on the Tablet?

thank you

Customer: replied 3 months ago.
enter password

to unlock the screen?

Richard and 2 other Electronics Specialists are ready to help you