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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24882
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I am looking at a HL-2035 printer that when turned in goes

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I am looking at a HL-2035 printer that when turned in goes straight to ready but does not print and does not go into error when I open the front door,
JA: How are you connecting to your printer: wirelessly or by USB?
Customer: USB
JA: When did you last update the printer driver software?
Customer: This morning
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No

Hello,

Approximately how old is the printer?

Could it have possibly suffered damage from a power cut or storm?

Customer: replied 7 months ago.
Pete,The printer belongs to a friend who has had it for he thinks six or possibly seven years but he does not use it heavily and it looks in good condition. It is always possible in our area that we have power outages but he does connect via a power surge protection bar.Graham

Hi Graham,

Either there is an electronic failure, or the firmware has become corrupted.

In both cases it is more economical to replace the printer than to have it repaired.

Pete and 2 other Electronics Specialists are ready to help you
Customer: replied 7 months ago.
Thanks Pete - not what my friend wanted to hear but he is pleased to have a clear opinion from an expert. Graham