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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 3790
Experience:  I have provided on site support for a range of devices from media to telecoms.
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Miele fridge just stopped working. It was very frosted up

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Miele fridge just stopped working. It was very frosted up and water on floor for some days
JA: What Miele product do you have?
Customer: Fridge freezer
JA: What have you tried so far with your Miele product?
Customer: Nothing I thought I had better buy a new machine because I just cancelled the insurance a month ago!
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: The freezer has not been freezing ice cream for the last 2 months

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What is the model number of the fridge and does the light still come on when you open the door?

Customer: replied 21 days ago.
Where is the number?

I am not able to call this evening but can call you tomorrow morning if thats convenient.

The model number is ***** on the inside of the fridge near the salad crisper draws.

Customer: replied 21 days ago.
Temperature of fridge showing 23C freezer temp is flashing lines
Customer: replied 21 days ago.
Hf you cannot call do you cancel the 25 £ ?

Yes you shouldnt be charged for the call if you dont get one, were you able to locate the model?

Customer: replied 21 days ago.
Cannot locate number. About 10 years old
Customer: replied 21 days ago.
Cannot speak tomorrow morning.

Understood, does the fridge have a fast freeze option?

Customer: replied 21 days ago.
This seems to be going nowhere. I think I’ll buy a new cheap fridge tomorrow. Can you recommend one?

The most likely fault is with the PCB, do you have any specific requirements for the fridge for example is it a under counter one your after?

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