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Richard, Engineer
Category: Electronics
Satisfied Customers: 63771
Experience:  Electronics Engineer
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I typed in television advice and it got me here,one

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Hi there,I typed in television advice and it got me here,one television just keeps switching on and off constantly,I have put new batteries in the remote control and no luck and the other television I can see the picture but part of it is missing,it’s like black at the top so I can’t see anything at the bottom screen,if you could give me some advise that would be much appreciated,also both televisions are quite old
JA: What is the model of your TV?
Customer: Both are jvc
JA: What menu options can you access, if any?
Customer: On 1 nothing has the tv keeps going on and off,the other one I can access everything
JA: Anything else you want the TV Expert to know before I connect you?
Customer: That’s it thanks very much

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Richard and 2 other Electronics Specialists are ready to help you
Customer: replied 11 months ago.
I have switched the plugs in different sockets and it was okay for about a minute then like before it switches on and off
Customer: replied 11 months ago.
Hi Richard,will you please ring me regarding advice on the other television please,thank you

For some reason the message I sent did not come through, sorry about that

The two companies are TV Repair Expert on(###) ###-####6173

Jai Electronics(###) ###-####5080

These are the highest rating repair centers in your area

Customer: replied 11 months ago.
Thanks for that
Customer: replied 11 months ago.
Was it the power cord that you said was not working regarding my other telly

No, power board

Customer: replied 11 months ago.
Ok thank you very much for your advice,very helpful,I will ring the other numbers,thanks again
Customer: replied 11 months ago.
I forgot to ask how long can I use this service for

you can always make a new question here

Customer: replied 11 months ago.
has I have paid I just like to know up to when can I not ask you any questions

it is pay per question, you paid for this question which I spent time with you on

New questions you need to pay again for this

Customer: replied 11 months ago.
Ok thanks