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My name is ***** ***** I am an Electronics Engineer. I will try to help you today with your question today. Hold on while I review all the information given. Kepp in mind that I may need further information.
Is there any error message showed on screen?
And the machine was working fine before this problem arise?
Ok, one moment, let see if we can reset it some how
Ok, so the machine has a self diagnostic codes, if the machine has any error in any component, you should see a code in the screen. However, there is no code as you said. In principle, there are no way to reset the machine, except disconnecting and reconnecting from main outlet.
Let's try this, because at this point, is the only action that we can take!
Ok, is there any icon in the screen of the machine? IS the receipt new or is a know receipt that you have done?
And it has ingredients inside right?
So it has restarted?
If any code appears in the screen, please, use the attached image to decipher the error
If the problem has been solved, could you kindly use the stars on top to rate my answer? I will only be paid if you rate me, so it is quite important for me :)