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Richard, Engineer
Category: Electronics
Satisfied Customers: 58343
Experience:  Electronics Engineer
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I've forget my pin no. on my new Samsung s19 how do I reset

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Hi. I've forget my pin no. on my new Samsung s19 how do I reset without doing a factory rest please
Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: Brand new , Samsung S10
Assistant: Do you plan on doing the work yourself?
Customer: Are you able to do it your end?
Assistant: Anything else we should know to help you best?
Customer: Don't understand
Assistant: What confuses you?
Customer: Last message
Customer: replied 4 months ago.
Are you there
Customer: replied 4 months ago.
How's it going
Customer: replied 4 months ago.
I've already paid deposit
Customer: replied 4 months ago.
Customer: replied 4 months ago.
is anyone one there
Customer: replied 4 months ago.
iv paid deposit for 7 day trial and getting no assistance

Hi there and welcome

Are you referring to the pin for the screen lock?

Please let me know

Customer: replied 4 months ago.

the ONLY way to remove the pin is to reset the phone, which results in the data being removed from it. Its the whole point to the Pin, its there to protect the data. If you could bypass it, then there would be no point to the pin.

If you wish as a small amount of customers do, you can rate me bad, get upset by my message and spend a lot of time trying to get around it, but you will only end up with the realisation you have to reset the Note, it is the only way.

Then when you have concluded this yourself, this is the process you do.

Go to

Sign in with the account you used on the phone

Choose Erase phone

It will reset so you can set it up again

I then advise you install the app Dropbox on your phone as this will then backup your photos, films and files online so you can avoid losing this in the future.

You can also check if your photos where backed up on this link

Just make sure to sign in with the same account you used on the phone

Let me know how you go please

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