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Hi there and welcome
Can you please tell me the make and model of the TV?
you can see this on the back of the TV
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Please ignore it and reply here to my last question I sent you please
On the TV go to Settings, Picture, Picture mode and test different modes till it is the brightness you want
Let me know how you go
yes it is
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