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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11837
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My lg tv won’t turn on... ipress the remote button then its

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Hi, my lg tv won’t turn on... ipress the remote button then its seems to start but the goes straight off...
JA: Is your LG TV connected to a surge protector or power strip?
Customer: Yes
JA: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?
Customer: Not for 2 mins....will try now
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No just need help
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 4 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 4 months ago.
Can you help please
Customer: replied 4 months ago.
Customer: replied 4 months ago.
Not sure if tou are working tonight can you help
Customer: replied 4 months ago.
Sorry, i thought this offered immediate response? Can you help now please?
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!Lets try a hard reset first please> Sometimes this is caused by a glitch in the firmware and can be resolved by a forced reboot, other times it is due to failed hardware, if it is a glitch then your TV will work normally again.
Try these steps please> disconnect the power cord for 5 minutes, Then reconnect the power cord. Then try powering on normally by pressing the power button on the TV panel.
Let me know if any changes occur.
Customer: replied 4 months ago.
Did that esrlier, still not working, can we speak by phone?
Unfortunately this sounds like the power supply board has failed?
Customer: replied 4 months ago.
Ok thanks
Customer: replied 4 months ago.
If the power supply board had failed can it be repaired?
it usually cost around €150 for parts and labor.
Customer: replied 4 months ago.
Can you organise this please?
Customer: replied 4 months ago.
Are you in uk?
What is your postal code?
Customer: replied 4 months ago.
RG41 4DF
Customer: replied 4 months ago.
Are you still able to help.
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