How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI, Technician
Category: Electronics
Satisfied Customers: 4707
Experience:  I have provided on site support for a range of devices from media to telecoms.
Type Your Electronics Question Here...
JamesI is online now

I can’t get any soaps on catchup on the ITV Hub ???

This answer was rated:

Hi , I can’t get any soaps on catchup on the ITV Hub ???
Assistant: What's the brand and model number of your TV? How old is it?
Customer: The brand is Sony and the model number is ***** - 43XF8505 it’s not even a year old
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No. Everything is fine , I can get everything but the itv soaps ??
Assistant: How long has this been an issue? What happened right before this?
Customer: In all honesty it may have been something my wife or myself touched on the remote control
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: No. It’s just so strange??
Customer: replied 4 months ago.
Just waiting for the Electronics Technician to get in touch ThankYou.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

So you have the ITV hub on the smart TV, but when you go into the hub and search for a soap eg coronation street its not showing it listed?

Customer: replied 4 months ago.
Hi James , we basically can’t get ITV 1

So what happens when you go into the ITV Hub as that does work by channels but programmes.

JamesI and other Electronics Specialists are ready to help you
Customer: replied 4 months ago.
Please call me Monday 22 07 19 thanks