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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 56829
Experience:  Electronics Engineer
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I HAVE AMODEL RECORDER RDR HXD890 ANDLOST GUIDE PLUS HOW DO

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I HAVE AMODEL RECORDER RDR HXD890 ANDLOST GUIDE PLUS HOW DO I GET IT BACK .HAVE RESET SEVERAL TIMES TO NO AVAIL
JA: How long have you had your HXD890?
Customer: 7\8 YEARS
JA: What have you tried so far?
Customer: RESET\TURNING IT OFF
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: NO

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your recorder. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the recorder (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the unit, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 16 days ago.
Waited 10 minutes no change

Thank you

We will then need to reset the unit.

To do this.

  1. Turn the recorder on with no disc in it.
  2. Hold down (stop) on the recorder and press the standby button on the recorder.

Once done, the system will then reset.

Tell me if the guide then shows please

Customer: replied 16 days ago.
Do not understand your last sentence

Check please, once you have done my instructions if it is now showing the Guide plus again.

If the issue is then resolved

Thank you

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