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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 57552
Experience:  Electronics Engineer
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I have PANASONIC HC-V210 CAMCORDER. THAT WON'T SWITCH ON.

Customer Question

I have PANASONIC HC-V210 CAMCORDER. THAT WON'T SWITCH ON. THE RED CHARGING LIGHT IS BLINKING. CAN YOU HELP PLEASE
JA: Are there any flashing lights, symbols, or messages on your camera or display screen?
Customer: NOTHING ON THE DISPLAY SCEEN JUST BLACK
JA: Have you tried removing and replacing the battery and/or SD card?
Customer: YES.NO GO
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: NO
Submitted: 12 days ago.
Category: Electronics
Expert:  Richard replied 12 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you remove the battery o the camcorder, wait 5 minutes, connect the battery and tell me how it then functions please.

Thank you

Customer: replied 12 days ago.
OK DOING THAT. DO I NEED TO REMOVE THE SD CARD?
Expert:  Richard replied 12 days ago.

no, you can leave it in.

Customer: replied 12 days ago.
PUT BATTERY BACK IN - SAME PROBLEM - FLASHING RED CHAGING LIGHT, SCREEN BLACK
Expert:  Richard replied 12 days ago.

Is the power cable connected to it?

Customer: replied 12 days ago.
TO CHARGE IT . RED LIGHT IS FLASHING - WHICH I DON'T REMEMBER FROM WHEN I'VE CHARGE IT UP BEFORE.
Expert:  Richard replied 12 days ago.

Can you remove the SD card then try to start it.

What then happens?

Customer: replied 12 days ago.
NOTHING!
Expert:  Richard replied 12 days ago.

How many times is it flashing in a sequence?

Customer: replied 12 days ago.
ONCE A SECOND OR SLIGHTLY SHORTER
Expert:  Richard replied 12 days ago.

Thanks

It is the internal mainboard that has faulted.

I am really sorry about this and you are going to have to return the camera to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

Thank you

Customer: replied 12 days ago.
IT IS OUT OF WARRANTY. DO YOU DO REPAIRS?
Customer: replied 12 days ago.
DOES YOUR COMPANY DO REPAIRS
Expert:  Richard replied 12 days ago.

No sorry and a repair for this is really economically feasible but if you really want to, tell me your location please.