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I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the printer (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Let me know how you go when completing my instructions
Please remove the toners from the printer and wipe these down.
Also wipe down the areas the toners go into the printer.
Once done, let it dry for 5 minutes.
Put the toners back in and tell me how it prints please.
Ok, though it was done in less then 3 minutes, the instructions take longer to do then that.
But did this issue occur before you changed the toners?
If you print on plain paper, how does it print?
The return labels though, these are plain paper labels?
Please tell me the model of the printer.
Can you please follow the instructions on this link to clean the fuser for the printer.
Let me know how you go please.
How old is the printer?