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Richard, Engineer
Category: Electronics
Satisfied Customers: 60556
Experience:  Electronics Engineer
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I need help with a new USB C flash drive. Samsung 64 Giga

Customer Question

I need help with a new USB C flash drive.
JA: What's the brand and model of your product?
Customer: Samsung 64 Giga bites.
JA: What have you tried so far?
Customer: My Windows 7 computer cannot see it.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: My Windows 7 does not recognise my Mew
Submitted: 4 months ago.
Category: Electronics
Expert:  Richard replied 4 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please connect it to a different USB port on the computer.

Does windows then detect it?

Please let me know