How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 25053
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

We have plugged TV in and also the aerial but it is not auto

Customer Question

We have plugged TV in and also the aerial but it is not auto tuning
Assistant: What's the brand and model number of your TV? How old is it?
Customer: 8 years old Samsung PS51D450 51
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes we got the menu up
Assistant: How long has this been an issue? What happened right before this?
Customer: We have moved and want to re figure tv channels in a new area
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Electronics
Expert:  Pete replied 4 months ago.


What happens when you try to run auto-tune?

Expert:  Pete replied 4 months ago.

Try selecting the option to reset the TV first.

After it has been reset to its factory condition, try running Auto Tune again.

Let me know if that works.