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If you already have a pickup fitted to the guitar then there may be a conflict.
What brand and model of guitar are you using the SubZero pickup with?
Not all wireless pickups will work with a Highlander pickup.
It can be combined with some active and passive pickups including 'magnetic sound hole pickups' and 'contact pickups'. It can also be used with a variety of microphones - is it an iP-2 pickup, like this one: http://www.highlanderpickups.com/catalog/ip2.htm