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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24294
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My Bluetooth speaker stopped working after windows 10

Customer Question

my Bluetooth speaker stopped working after windows 10 updates. it worked fine before now says I need miracast adaptor
JA: What device or product has sound issues?
Customer: Samsung laptop
JA: Is this happening with internal or external speakers?
Customer: external
JA: Did you try updating the sound driver on your Samsung laptop?
Customer: yes tried every thing I know
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 7 days ago.
Category: Electronics
Customer: replied 7 days ago.
the external speaker I an hp mini 300
Expert:  Pete replied 7 days ago.

Hello,

My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 7 days ago.

First, check the Bluetooth adapter in Device Manager, and repair any problems found there.

If that doesn't work, try uninstalling the Bluetooth adapter in Device Manager, then restart the laptop - this should automatically reinstall the Bluetooth adapter again and fix any driver issues it is having.

Expert:  Pete replied 7 days ago.

Let me know if you would like remote assistance with any of this.

Customer: replied 7 days ago.
i would like remote assistance as I have tried what u suggested
Expert:  Pete replied 7 days ago.

Ok, I have sent through the offer.

Expert:  Pete replied 7 days ago.

Did you get the offer?