My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow these steps please>
1. Check the daisy wheel is locked in the forward position.
a. Turn off the machine.
b. Pull the black lever back, away from the platen.
c. Lift out the daisy wheel and inspect it for damage. Replace the daisy wheel if it is damaged.
d. Re-insert the daisy wheel and push the black lever towards the platen until it locks in place.
2. Check the ribbon is moving.
a. Lift the ribbon cartridge out.
b. Inspect the ribbon for damage.
c. If the ribbon is silver, it is completely used and must be replaced.
d. If the hammer has been striking in one place, there will be a clear area near the center of the ribbon.
e. Turn the colored knob on the left side of the ribbon cartridge counter-clockwise to advance the ribbon a small amount. Replace the ribbon if it will not advance.
f. Re-insert the ribbon.
3. Test the machine.
a. Turn on the typewriter, insert a piece of paper into the typewriter, and type a few letters.
b. Did the hammer move forward?
c. If the hammer moved, did the ribbon advance with each keystroke?
4. If the problem continues or the hammer did not move or the ribbon did not advance, your machine will require service.