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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 25374
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My sony xpereia wont switch on, sony Xperia 5, xperia 5

Customer Question

my sony xpereia wont switch on
JA: What device is not powering up?
Customer: sony Xperia 5
JA: What Sony product do you have?
Customer: xperia 5 phone
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Electronics
Pete
Expert:  Pete replied 5 months ago.

Hi! My name is Pete. I am the expert who will be assisting you today.

 

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Expert:  Pete replied 5 months ago.

Approximately how old is your Sony Xperia 5?

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Expert:  Pete replied 5 months ago.

Based on the information you have provided so far, if the phone will not switch on whilst connected to a charger then either the battery or the power switch is faulty, and the phone will require a repair.

 

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