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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 58064
Experience:  Electronics Engineer
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I have just bought laser printer model DCP-L3550CDW. Have

Customer Question

I have just bought laser printer model DCP-L3550CDW. Have set machine up and set language as English. Now have problem as no facility for disc on my Mac/Thje machine is live with green light. Can you tell me what to do next please
JA: How are you connecting to your DCP-L3550CDW: wirelessly or by USB?
Customer: Wireless
JA: When did you last update the printer driver software?
Customer: Never
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I'm 88 so not the brightest computer geek
Submitted: 9 days ago.
Category: Electronics
Expert:  Richard replied 9 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

You can download and install the drivers from my link below.

https://support.brother.com/g/b/downloadtop.aspx?c=eu_ot&lang=en&prod=dcpl3550cdw_eu

If you need anything else, please let me know

Thank you