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Richard, Engineer
Category: Electronics
Satisfied Customers: 60532
Experience:  Electronics Engineer
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I have just bought laser printer model DCP-L3550CDW. Have

Customer Question

I have just bought laser printer model DCP-L3550CDW. Have set machine up and set language as English. Now have problem as no facility for disc on my Mac/Thje machine is live with green light. Can you tell me what to do next please
JA: How are you connecting to your DCP-L3550CDW: wirelessly or by USB?
Customer: Wireless
JA: When did you last update the printer driver software?
Customer: Never
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I'm 88 so not the brightest computer geek
Submitted: 3 months ago.
Category: Electronics
Expert:  Richard replied 3 months ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

You can download and install the drivers from my link below.

If you need anything else, please let me know

Thank you