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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11811
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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My fridge freezer has started leaking water onto the end of

Customer Question

My fridge freezer has started leaking water onto the end of fridge and the floor
JA: What's the brand and model of your product?
Customer: Samsung RSH1DBBP serial no B15442BS300530
JA: What have you tried so far with your Samsung product?
Customer: nothing just mopped up the water. When I took out bottom drawer there was a rust coloured mark on the back of fridge
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: just as previous reply
Submitted: 15 days ago.
Category: Electronics
Expert:  *ElectronicsTech replied 15 days ago.
Hi,
My name is Randy, I am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!

A blocked defrost drain is one of the most common causes of water leakage. This happens when food particles or other debris clogs up the drain hose, which can lead to ice buildup and, eventually, water leaking out of the freezer and refrigerator
Customer: replied 15 days ago.
Thanks how do I unblock it
Customer: replied 15 days ago.
Not now
Customer: replied 15 days ago.
Hello are you still there? Can you advise how I can unblock it? I don’t want to add the extra cost of a call
Expert:  *ElectronicsTech replied 15 days ago.
You can use something that will force water through the drain, use hot water to unclog.
Customer: replied 15 days ago.
Where do I find the drain. Do I need to unscrew back if inside of fridge? How much pressure should I use to unblock ?