How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 24420
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

I canot connect my printer to my imac now that i moved it

Customer Question

i canot connect my printer to my imac now that i moved it hy
JA: What's the brand and model of your printer?
Customer: cannon TS5050
JA: How long has this been going on with your TS5050?
Customer: about a year ive had to move out of the room it is usually in
JA: When did you last update the Operating System (OS) on your model
Customer: ivenot done that
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: yes it keeps turning itself off so I cant print form my phone at night
Submitted: 7 days ago.
Category: Electronics
Expert:  Pete replied 7 days ago.


Hi and Welcome. My Name is Pete and I look forward to assisting you today with your question.
Expert:  Pete replied 5 days ago.

Try deleting the printer from the iMac, then reinstall it again using the latest driver download from the Canon website:

Let me know if that works, or if you need any further assistance at all.