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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24414
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My Samsung HW J450 soundboard has suddenly stopped working.

Customer Question

My Samsung HW J450 soundboard has suddenly stopped working. I have checked the fuse on the plug and that is fine, but no lights come up on the front of the bar.
JA: How long have you had your J450?
Customer: About 5 years
JA: What have you tried so far with your Samsung product?
Customer: I have changed the fuse, tried switching it on by hand, but nothing seems to work.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 5 days ago.
Category: Electronics
Expert:  Pete replied 5 days ago.

Hi, I am Pete and I'll be happy to assist with your question.

Expert:  Pete replied 1 day ago.

If the fuse is good but the soundbar is not powering on, then it has an internal fault and will require a repair.

You can arrange a repair through your local Samsung dealer, or online at https://www.samsung.com/uk/support/repair/

Please let me know if you have any further questions on this topic and I'll be happy to help.

Pete.