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Pete, Engineer
Category: Electronics
Satisfied Customers: 25923
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Why can't I get my Samsung Tablet to get "on line"

Customer Question

Why can't I get my Samsung Tablet to get "on line"
Assistant: What's the model of your device? How old is it?
Customer: Don't know the model number. It's about 7/8 years old
Assistant: What have you tried so far with your Android device?
Customer: Just tried to turn it on and comes up ERR-INTERNET DISCONNECTED
Assistant: Anything else you want the Android Expert to know before I connect you?
Customer: Had no problems with it over the years.I use it more than my laptop, since I am 85.
Submitted: 6 months ago.
Category: Electronics
Expert:  Pete replied 6 months ago.

Try connecting the tablet to a computer and check for updates.

Let me know if that works.