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What is the make and model number of the phone?
You can back up the contents of the phone to the cloud by syncing it with your Cloud account.
If you need further instructions on how to do this, please let me know the make and model number of the phone.
I asked for help but I don't understand what you said go to cload. I went into settings and found how to download my files. I am sending my phone to Virgin for repair now Thank you Cheers *****
Ok, have a good night Colin :)Pete.
It's nice to know that I can speak to you. I have solved the problem myself this time. Cheers ******
Glad to hear it is solved!