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Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Download a program on a windows computer called Recuva from here
It is free, then open it and run a recovery scan on the memory card of the camera (connect the camera to the computer to do this).
And if they can be recovered, this will do it.
Let me know how you go please
you are welcome
You have to do it on a windows computer
No problem but then the program is not free, you can get it here
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