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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 58221
Experience:  Electronics Engineer
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Error code:plr-pars-call-failed. Keeps coming on, Amazon

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Error code:plr-pars-call-failed. Keeps coming on
JA: What's the brand and model of your product?
Customer: Amazon fireTVstick
JA: What have you tried so far?
Customer: Switched all plugs and restarted
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No thank you

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble with your Fire stick. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the Fire Stick (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the Fire stick, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Richard and other Electronics Specialists are ready to help you