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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 58329
Experience:  Electronics Engineer
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I have o samsung galaxys4 mini gt 19195.ihave deleted all my

Customer Question

i have o samsung galaxys4 mini gt 19195.ihave deleted all my photos in MY FILES can i recover them
JA: What device or product does this involve?
Customer: mobile phone?
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: im sorry i am not very good at this can you explain?
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: this happened yesterday.its not a smart phone?
JA: What's the brand/model of your phone?
Customer: galaxy s4 mini 19195
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: can i recover the photos
Submitted: 15 days ago.
Category: Electronics
Expert:  Richard replied 15 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please click on my link below

http://photos.google.com

If asked, sign in with the Gmail account you used on your phone and tell me if you see the photos there.

Please let me know.

Thank you

Customer: replied 15 days ago.
sorry cannot find any photos.im 77years old and this way above me.thanks anyway
Customer: replied 15 days ago.
no thanks
Expert:  Richard replied 15 days ago.

I then advise you use the app from the app store called DiskDigger

It is easy to use, you can see the app here

https://play.google.com/store/apps/details?id=com.defianttech.diskdigger&hl=en

Let me know how you go please

Customer: replied 15 days ago.
Ok thanks
Expert:  Richard replied 15 days ago.

You are welcome