Ask an Electronics Question, Get an Answer ASAP!
Hi,I'm sorry about your phone issue. I'm glad to assist you today. Please try the following steps on your new Samsung Galaxy A40 smartphone:
- If needed, please click on the website below for the instruction video:
- Also, if needed, you can reset your Google Gmail account password at the website below:
Please let me know if there is still issue. We can schedule a time. Please reply at the box below, then click on the Send button below. Thank you for your patience.
I'm sorry. You would need to reset your phone since you've forgotten your phone's password / code. You can sign in your Google gmail email account at the website below and check if your data, such as photos, etc. are there. If yes, once you have reset your phone, you can sign in your google gmail account on your phone, then you would get your data back.
- And/or if you use Samsung Cloud account, then sign in your Samsung account at the website below and check your data there:
Thank you for your patience.
Yes, since you do not remember your phone's PIN security code, you would need to reset your phone, then restore your data after if it's there. Please see my last response above. Thank you for your patience.
You're welcome. Great. If you need help with any other computer / electronics question / issue later, please let me know. Thank you for your patience.