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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11830
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I need help with my ipad, plain language please, I am not

Customer Question

I need help with my ipad
JA: What Operating System (OS) are you running on your iPad?
Customer: plain language please, I am not technically minded
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: New iPad, I want to get email. I get so far and then it asks for incoming mail server and outgoing mail server
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Its an Apple iPad,new last week
Submitted: 8 days ago.
Category: Electronics
Expert:  *ElectronicsTech replied 8 days ago.

Hi,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!

You can access an existing e-mail account using the handy Mail app supplied with your iPad, or if the mail service has a Web-based interface, you can sign in using the Safari browser. Using Mail involves adding an e-mail account, and you can add multiple accounts, too. Then you can use Mail to write, retrieve, and forward messages.

Adding a Gmail, Yahoo!, or AOL Account

If you have a Gmail, Yahoo!, or AOL account, iPad pretty much automates the setup. Here are the steps to get you going with any of these e-mail providers:

  1. Tap the Settings icon on the Home screen.

  2. In the Settings dialog, tap Mail, Contacts, Calendars.

  3. Tap Add Account.

  4. Tap Gmail, Yahoo! Mail, or AOL and then enter your account information in the form that appears.

  5. After iPad takes a moment to verify your account information, tap Save.

    The account is saved, and you can now open it using Mail.

Expert:  *ElectronicsTech replied 3 days ago.

If you need more assistance, please use the reply box and let me know.

Thank you very much!