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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26194
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Watched tele last night no problem and now I just get weak

Customer Question

Watched tele last night no problem and now I just get weak or no signal.Tried to fololw the guidance given on google but no furhter forward.
JA: What's the brand and model of your product?
Customer: samsung 933hd
JA: What have you tried so far with your Samsung product?
Customer: made sure on source it is on tv also tried to go thru the Menu and retune but dont know where I am looking for that.
JA: What's the brand and model number of your TV? How old is it?
Customer: where do I find that do you mean model code?
JA: The TV Technician will be able to walk you through that. Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes the tv menu works dont know what you mean about the same problem on all sources/inputs
JA: The TV Technician will be able to walk you through that. Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Electronics
Expert:  Pete replied 7 months ago.

Hello,

If you are watching freeview on the TV then you will need to check the aerial to see if it has shifted or moved.

Customer: replied 7 months ago.
It is watching any channel.
Customer: replied 7 months ago.
far I dont think I have had much help at all. I'm not paying £16 as I'm not convinced that it will help.
Expert:  Pete replied 7 months ago.

Did you check the aerial to see if it has shifted or moved?

Customer: replied 7 months ago.
Will have to do it tomorrow when I can see it. Fed up with technology. !
Expert:  Pete replied 7 months ago.

Ok, you can always reply back at any time if you need further assistance.