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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24583
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I cannot load a Spanish dvd on my Samsung Blu-ray player but

Customer Question

I cannot load a Spanish dvd on my Samsung Blu-ray player but it should be the same region code as ours - 2 for Europe.
Assistant: Who makes your speaker or sound system?
Customer: Oh dear sorry I don’t know how to find that. Where do I look?
Assistant: The Audio/Video Technician will be able to walk you through that. What have you tried so far with your sound system?
Customer: I only tried to put the disc in but it was ejected
Assistant: Anything else you want the Audio/Video Expert to know before I connect you?
Customer: I don’t think so thanks.
Submitted: 18 days ago.
Category: Electronics
Expert:  Pete replied 18 days ago.

Hello,

What's the model number of your Samsung Blu-ray player?

What happens when you try to load the Spanish DVD - do you get an error message?

Have you tried playing the Spanish DVD in a different DVD player to check if the disc is working ok?

Customer: replied 17 days ago.
The message I get is that the disc cannot load. I am very busy today but will try a different player tomorrow and answer properly then.
Thanks.
Expert:  Pete replied 17 days ago.

Ok, let me know how it goes!

Pete.

Customer: replied 16 days ago.
It’s working now! After I took it next door and it played there. Thanks
Expert:  Pete replied 16 days ago.

Glad to hear it worked!

Have a great day,

Pete.