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Pete, Engineer
Category: Electronics
Satisfied Customers: 26354
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Alexa don't recognize my voice, Echo 3rd generation, About

Customer Question

Alexa don't recognize my voice
JA: What computer or device are you having trouble syncing?
Customer: Echo 3rd generation
JA: How long have you had your 3RD?
Customer: About 3hours
JA: What have you tried so far?
Customer: Downloading twice unplugging and leaving it for awhile the reply
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Electronics
Expert:  Pete replied 8 months ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 8 months ago.

What does Alexa say when you speak to her?

What colour does Alexa flash when you speak?

Have you see any other flashing colours?

Customer: replied 8 months ago.
I got it working now thankyou
Expert:  Pete replied 8 months ago.

Glad to hear it is working for you!

Have a great day :)