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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24544
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My printer brother MFC-J6930DW does not scan to my desktop,

Customer Question

hello my printer brother MFC-J6930DW does not scan to my desktop, can you help.
JA: Is there an error code on your Brother printer when you try to scan?
Customer: no pc found - check connection your your device
JA: When did you last update the printer driver software?
Customer: do not know?
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no thank you.
Submitted: 11 days ago.
Category: Electronics
Expert:  Pete replied 11 days ago.

Hi! My name is Pete. I am the expert who will be assisting you today.

Expert:  Pete replied 7 days ago.

To set up the scanner for your Brother MFC-J6930DW, download and install the scanning software from

https://www.brother.co.uk/support/mfc-j6930dw/downloads

 

Please let me know if you have any further questions on this topic and I'll be happy to help.

Pete.