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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11844
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Menu button not working, a quo’s 32in, pushing button, no

Customer Question

Menu button not working
JA: What's the brand and model of your product?
Customer: a quo’s 32in
JA: What have you tried so far?
Customer: pushing button
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 12 days ago.
Category: Electronics
Customer: replied 12 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 12 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  *ElectronicsTech replied 12 days ago.

Hi,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!

Lets try a hard reboot first please> Sometimes this is caused by a glitch in the tv and can be resolved by a forced reboot, other times it is due to failed hardware, if it is a glitch then your TV will work normally again.

Try these steps please> disconnect the power cord from the tv then Press and hold the power button down on the TV panel for 10 seconds. Then reconnect the power cord after you hold the power button for 10 seconds. Then try powering on normally by pressing the power button on the TV panel.

Let me know if any changes occur.

Expert:  *ElectronicsTech replied 7 days ago.

If you need more assistance, please use the reply box and let me know.

Thank you very much!