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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11846
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do i remove the battery from a Galaxy J3 2017, whatever

Customer Question

Hi there,
JA: Hello. How can I help?
Customer: How do i remove the battery from a Galaxy J3 2017
JA: What Operating System (OS) are you running on your Galaxy?
Customer: whatever it was set up for.sorry not a computer tech
JA: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Galaxy? What have you tried so far?
Customer: about 4 months. searched google but cannot find anything to be able to remove back of the phone
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no,just to get the back of as the battery seems very short life
Submitted: 14 days ago.
Category: Electronics
Customer: replied 14 days ago.
the phone is dead at the moment
Expert:  *ElectronicsTech replied 14 days ago.

My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow the steps in this link please.

Customer: replied 14 days ago.
this is not the correct phone.the sim card goes into side of the phone,halfway down on the left hand side when the screen is facing up
Customer: replied 14 days ago.
its a galaxy J3 2017 .it says on the box
Customer: replied 14 days ago.
Customer: replied 14 days ago.
samsung sm-j330fn
Customer: replied 14 days ago.
do you want IME No and S/N?
Customer: replied 14 days ago.
So £5 for nothing ??
Customer: replied 14 days ago.
I've been sending you phone info but no response from you
Customer: replied 14 days ago.
So what's happening ?
Expert:  *ElectronicsTech replied 14 days ago.
Sorry for the delay. I was away from my computer.