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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 12560
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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How do i remove the battery from a Galaxy J3 2017, whatever

Customer Question

Hi there,
JA: Hello. How can I help?
Customer: How do i remove the battery from a Galaxy J3 2017
JA: What Operating System (OS) are you running on your Galaxy?
Customer: whatever it was set up for.sorry not a computer tech
JA: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Galaxy? What have you tried so far?
Customer: about 4 months. searched google but cannot find anything to be able to remove back of the phone
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no,just to get the back of as the battery seems very short life
Submitted: 7 months ago.
Category: Electronics
Customer: replied 7 months ago.
the phone is dead at the moment
Expert:  *ElectronicsTech replied 7 months ago.

My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow the steps in this link please.

Customer: replied 7 months ago.
this is not the correct phone.the sim card goes into side of the phone,halfway down on the left hand side when the screen is facing up
Customer: replied 7 months ago.
its a galaxy J3 2017 .it says on the box
Customer: replied 7 months ago.
Customer: replied 7 months ago.
samsung sm-j330fn
Customer: replied 7 months ago.
do you want IME No and S/N?
Customer: replied 7 months ago.
163;5 for nothing ??
Customer: replied 7 months ago.
I've been sending you phone info but no response from you
Customer: replied 7 months ago.
what's happening ?
Expert:  *ElectronicsTech replied 7 months ago.
Sorry for the delay. I was away from my computer.