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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11841
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I cannot seam to connect my HD box through to my TV remote.

Customer Question

I cannot seam to connect my HD box through to my TV remote. Any ideas
JA: What is the model of your TV?
Customer: Panasonic
JA: What menu options can you access, if any?
Customer: Lots of options
JA: Anything else you want the TV Expert to know before I connect you?
Customer: The tv works fine. The Sky remote appears not to have any effect with the Sky box although the little red light does show the batteries are OK
Submitted: 8 days ago.
Category: Electronics
Expert:  *ElectronicsTech replied 8 days ago.
Hi,
My name is Randy, I am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Follow the steps in this link please.
CLICK HERE PLEASE
Customer: replied 8 days ago.
'Click here pleas'e does not respond
Customer: replied 8 days ago.
Access is denied on my machine.
Customer: replied 8 days ago.
As you seam unable to help me please refund the credit card for £5 and cancel any further activity
Expert:  *ElectronicsTech replied 8 days ago.

Follow these steps please>

  1. Press and hold down the power button on the front of the box (far left).
  2. Hold this down for approx. 5 seconds until the red light flashes to green.
  3. All the lights will turn off and the box will go through a reboot.
  4. The reboot should take approx. 30-60 seconds and will return you back to the channel you last viewed.
Customer: replied 8 days ago.
That has not worked
Customer: replied 8 days ago.
The red light never flashes to green, another red wifi light flashed for a few seconds but nothing has happend
Customer: replied 8 days ago.
No change, so good bye
Expert:  *ElectronicsTech replied 8 days ago.
Ok