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*ElectronicsTech
*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 11841
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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In trying to get Netflix on my tv please Assistant: What's

Customer Question

Hi in trying to get Netflix on my tv please
Assistant: What's the brand and model number of your TV? How old is it?
Customer: Sharp aquos
Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: What is the tv menu
Assistant: The TV Technician will be able to walk you through that. How long has this been an issue? What happened right before this?
Customer: Only now I'm trying to do it
Assistant: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Electronics
Customer: replied 9 days ago.
Helloo
Expert:  *ElectronicsTech replied 9 days ago.
Hi,
My name is Randy, I am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
Do you have the Netflix icon on your TV screen?
Customer: replied 9 days ago.
No
Customer: replied 9 days ago.
What's the £16 for
Expert:  *ElectronicsTech replied 9 days ago.
I'm not sure about any of the fees. I only do the tech support. However our service is backed by 100 % guarantee and customer service will be glad to answer any account questions for you. https://www.justanswer.com/help/contact-us
Customer: replied 9 days ago.
Cancel please cause I'm not paying no 16
Expert:  *ElectronicsTech replied 9 days ago.

If you do not see the Netflix icon on-screen

  1. Press the Dock or Apps button on your Sharp remote.

    NOTE:

    If you do not see the Dock or Apps button, press the SmartCentral button on your remote, then locate and select Apps.

  2. Select the Netflix icon.

  3. Select Sign In.​

    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you are not yet a member, set up your membership online.

  4. Enter your Netflix email address and password.

  5. Select Continue.