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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 50331
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I just bought a new PIXMA MG 3600 printer about three weeks

Customer Question

I just bought a new PIXMA MG 3600 printer about three weeks ago, could printed about 200 pages. Now the message show the black ink has gone , Could you please delivery new ink ?
JA: What kind of computer or device are you printing from?
Customer: my laptop, window 10
JA: How long has this been going on with your Pixma?
Customer: yesterday was fine, just happened this morning
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: do you think it is my OS problem ?
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: please ask you engineer call me***********
Submitted: 8 months ago.
Category: Electronics
Expert:  Viet - Technician replied 8 months ago.

I'm sorry about your printer issue. I'm glad to assist you today. Please purchase new ink cartridges for your Canon MG3650 (MG3600 series) printer online at the ebay website below:
Please let me know if you have any further question. We can schedule a time. Please reply at the box below, then click on the Send button below. Thank you for your patience.