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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 59351
Experience:  Electronics Engineer
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Someone trying to be helpful obliterated all my Samsung 6

Customer Question

Someone trying to be helpful obliterated all my Samsung 6 contacts
JA: What Samsung product do you have?
Customer: Samsung 6
JA: What have you tried so far with your Samsung product?
Customer: Samsung 6
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I don't think so
Submitted: 10 days ago.
Category: Electronics
Expert:  Richard replied 10 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please go to http://contacts.google.com

Sign in there with the same account you use on the phone and then click on the gear wheel at the top then undo change and go to a time period before this happened.

Allow 30 minutes for their return.

Let me know how you go please

Customer: replied 10 days ago.
please how do Iget my contacts back on my samsung 6
Expert:  Richard replied 10 days ago.

It seems you missed my initial message, no problem I will repeat it.

Can you please go to http://contacts.google.com

Sign in there with the same account you use on the phone and then click on the gear wheel at the top then undo change and go to a time period before this happened.

Allow 30 minutes for their return.

Let me know how you go please

Customer: replied 9 days ago.
very disappointed no one mamaged to get back to me on 07483292076 so I am going to cancell
Expert:  Richard replied 9 days ago.

Hi there

I did send the instructions in my last two messages to you, I will repeat a third time.

Can you please go to http://contacts.google.com

Sign in there with the same account you use on the phone and then click on the gear wheel at the top then undo change and go to a time period before this happened.

Allow 30 minutes for their return.

Let me know how you go please

Customer: replied 9 days ago.
I want to cancell
Expert:  Richard replied 9 days ago.

If you wish to cancel, please use my link below.

 

http://ww2.justanswer.com/help/how-can-i-cancel-my-subscription-hl

 

Thank you and all the best