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Richard, Engineer
Category: Electronics
Satisfied Customers: 65246
Experience:  Electronics Engineer
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My Inspiron 3280 AIO has just arrived with a separate 16GB

Customer Question

my Inspiron 3280 AIO has just arrived with a separate 16GB memory upgrade module. i would lkie to see an illustration of how to install the extra memory. Also should i do this before running the PC for the first time. Please can you help
JA: What Operating System (OS) are you running on your AIO?
Customer: Windows 10
JA: How long has this been going on with your AIO? What have you tried so far?
Customer: Not tried anything - all is just out of the box, what do I do next?
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Electronics
Expert:  Richard replied 6 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Yes you should do it before turning it on first.

The procedure is to first remove the back cover, which you can follow here

Then to remove the memory module and put the new one in, follow the procedure here.

And to put the new one in, follow the procedure here

If you have any issues, please let me know

Thank you