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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24773
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I have lost the remote, Samsung utd tv 7 series, Uhd 7

Customer Question

I have lost the remote
JA: What's the brand and model of your product?
Customer: Samsung utd tv 7 series
JA: What Samsung model do you have? How old is it?
Customer: Uhd 7 series 1 year old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Cant do anything without remote
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 7 days ago.
Category: Electronics
Customer: replied 7 days ago.
How much longer will the technician be
Customer: replied 7 days ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 7 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 7 days ago.

Hi! My name is Pete. I am the expert who will be assisting you today.

Customer: replied 7 days ago.
I'm extremely unhappy i was told 8 minutes for a technician to reply i paid £5 and hours later ive had nothing i expect my 5 pounds to be refunded immediately and no more payments taken I'm disgusted with your service
Expert:  Pete replied 7 days ago.

Thanks for getting back to me. You were offline when I replied earlier.

I will send your cancellation request to customer services.

Have a good day,

Pete.