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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 12589
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Lost phone Assistant: What's the brand/model and Operating

Customer Question

Lost phone
Assistant: What's the brand/model and Operating System (OS) of your smartphone?
Customer: I'm using find my phone but the device is turned off, any way you guys can turn it on?
Assistant: How long has this been going on with your smartphone? What have you tried so far?
Customer: S10+ 1 before the latest
Assistant: Anything else you want the Smartphone Expert to know before I connect you?
Customer: 6am this morning
Submitted: 7 months ago.
Category: Electronics
Customer: replied 7 months ago.
Expert:  *ElectronicsTech replied 7 months ago.
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
I am sorry unfortunately there is no way to turn it on remotely. You can find the l ast known location if you had the Samsung Findmyphone app enabled.