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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26215
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My canon printer hasn't got access to the network. How can I

Customer Question

My canon printer hasn't got access to the network. How can I get it back?
JA: How are you connecting to your Canon printer: wirelessly or by USB?
Customer: Wirelessly
JA: When did you last update the printer driver software?
Customer: I haven't updated it.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: The printer wouldn't print so I uninstalled it then installed it again and that's when the connectom was lost
Submitted: 5 months ago.
Category: Electronics
Expert:  Pete replied 5 months ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 5 months ago.

Try restarting your wifi router, printer and computer.

Let me know if that works.

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Please let me know if you have any further questions on this topic and I'll be happy to help.

Pete.