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Pete, Engineer
Category: Electronics
Satisfied Customers: 26215
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My canon printer hasn't got access to the network. How can I

Customer Question

My canon printer hasn't got access to the network. How can I get it back?
JA: How are you connecting to your Canon printer: wirelessly or by USB?
Customer: Wirelessly
JA: When did you last update the printer driver software?
Customer: I haven't updated it.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: The printer wouldn't print so I uninstalled it then installed it again and that's when the connectom was lost
Submitted: 5 months ago.
Category: Electronics
Expert:  Pete replied 5 months ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 5 months ago.

Try restarting your wifi router, printer and computer.

Let me know if that works.


Please let me know if you have any further questions on this topic and I'll be happy to help.